Delete from the app
Open MyDay by CruiseKit, go to More, open Settings, and choose Delete account. Review the scope, enter the confirmation shown in the app, and submit.
Account and data controls
Delete your MyDay by CruiseKit account
This page covers the MyDay experience inside the CruiseKit mobile app. You can start deletion in the app or request help here if you cannot sign in or no longer have access to the app.
Cannot access the app?
Email us from the address connected to your account when possible. We may ask for limited information to verify account ownership, but we will never ask for your password or sign-in code.
Email a deletion requestWhat account deletion covers
An authenticated deletion removes the Firebase Authentication account and CruiseKit cloud records linked to its user ID.
- Account profile and saved CruiseKit data stored under your user record, including saved deals or saved cruises.
- MyCrew membership, manual check-ins, any legacy location record, and messages authored by your account.
- Deal-request records in Firestore that are linked to your user ID.
- An empty MyCrew group you solely own. If other members remain, the group stays available to them and ownership transfers.
Shared and local data
Deleting your account does not delete another member’s MyCrew data. Spend entries, budgets, port notes, and other data stored only on your device must be cleared in the app or by removing the app; CruiseKit cannot remotely erase local device storage.
Timing and limited retention
In-app deletion begins immediately. Support requests are completed within 30 days after we can verify the account. Limited security logs, provider backups, and prior support or deal-request emails may remain until their normal retention period ends.
Need more detail?
Read how CruiseKit handles account, MyDay, MyCrew, local device, analytics, and support data in the Privacy Policy, or contact us with a deletion question.